Thursday, September 29, 2005

Business Thoughts

I graduated from a Big Ten University with a Mechanical Engineering degree back in the 80’s and have been fortunate enough to change roles within the Fortune 100 Company that I work for every 3 to 5 years to positions of increasing responsibility. I currently run a small $15M business for said corporation whom will remain nameless, and have held positions such as Engineering Manager, Field Engineer, Operations Leader, Six Sigma and Quality Manager, Business Leader, etc.

I am saddened by the number of blogs that I’ve run across where people have become so obviously disillusioned with the companies that they work for and they rant and rave about the things they dislike, how they’re mistreated, and how it feels to have it stuck to them by “The Man”!

You won’t find much in the way of sympathy from me, I’ve afraid, nor will you find me corporation bashing, or manager bashing, or any other type of whining about how I’ve been so whipped and beaten by the American Industrial Machine that I’m running off and joining a commune and raising organic radishes by saving my personal waste products instead of spreading them around cyberspace.

Corporate America has been pretty good to me, actually, and I’m happy to report that I try very hard to do things that will improve the quality of work life for the people that I’m charged with leading.

I thought I might pass along some of the learning’s I’ve found along the way, both the easy and the hard way.

Productivity: The golden rule of leadership is this:

Happy employees are MUCH more productive than unhappy employees.

Productivity means higher profits. Higher profits means happier stockholders. Happier stockholders means more capital investment and a higher stock price. More capital investment and a higher stock price means happier upper management. Happy upper management means happier middle management.

That then is worth repeating: Happy employees are MUCH more productive than unhappy employees.

Politics: If you don’t/didn’t get along with people in high school then you probably will have a hard time getting along in corporate life. Learn how to get along well with people or plan on staying out of positions where you will lead people. Oh, and trying to get ahead by playing dirty never pays off in the long run. Too many people will be out to get you when you’re not looking.

Diplomacy : If you piss off someone today it almost guarantees that you’ll have to work for them tomorrow. A little Diplomacy is a skill that goes a long way.

Mistakes: People, no matter how lofty their position, are still people, with the same worries, neuroses, wants, desires, and general weirdness. They also have a habit of making decisions, just like everyone else, with too little or the wrong information on the fall-out. They will make mistakes just like everyone else, but it’s a sad fact that other people will pay for those mistakes as well. Defecation does roll downhill, to paraphrase an old axiom.

Leave if you’re not happy: If you don’t like the way things are going for you at your current job, spend the energy and time to find another one you may like better. Staying just makes everyone unhappy and guess what, you’re not fooling ANYONE.

Be the best: To be good at your job focus on the fundamentals. A good sports’ analogy would be focus your time on learning to block and tackle. The rest will come in time. Business is about making money. That, in fact, is the main product of EVERY corporation on the planet; MONEY. Learn how your job affects sales, profit, and cash flow. If you don’t know what these things are, LEARN. Then you can make and justify your decisions based on what is important to everyone upstream, Sales, Profit, and Cash Flow. Working within this structure you can do an amazing amount of good for those around you. Also, figure out what the big picture is. If your company sells razor blades then ask questions, read articles, and dig around to find out why your organization sells razor blades the way they do. You'll be surprised to find out that it's usually done the way it's done for a reason.

Play the Game Clean: Cheaters never win, they just do jail time … Ask Enron. Companies pay a lot of people a lot of money to check on everyone else.

No Surprises: Let your boss know about an issue early and what you’re doing to try to prevent bag things from happening. Last minute surprises make you look incompetent.

People: People will respond to leadership, People will NOT respond to management. You can only manage numbers and things, people need, want, and crave leadership. What is leadership? Many use the term but few can define it. In short, Leadership is instructing others while sincerely respecting them, affording them dignity, and enhancing their self-esteem. If you haven’t read the One Minute Manager, read it, and apply it. It’s simple and effective, as long as you MEAN it. People can spot someone being a fake a mile away.

That’s enough for now ….

0 Comments:

Post a Comment

<< Home